Contact
Design requests, broken files, licensing questions — send them over. Every message is read by a real person, usually within two business days.
Other ways to reach us
- General questions and design requests: hello@freesvgshop.com
- Copyright and takedown notices: dmca@freesvgshop.com — see the DMCA page for what to include.
- Privacy and data requests: privacy@freesvgshop.com
Before you write about a file that will not open, it is worth checking the step-by-step upload guide — nine times out of ten it is an unzipped folder or Silhouette Basic Edition.